• Understanding the remit of regulatory tools available

• Embedding a culture that encourages and supports the use of regulatory powers

• Building capability and skills for staff to utilize powers effectively

• Exploring the role of leaders in driving culture change

• Balancing culture and capability, the varying degree of delegation and decision making

• Lessons learned from regulators doing more with new tools

Panelists :

Anna Cronin, Commissioner & Chief Executive Officer, Building and Plumbing Commission

Neville Matthew, National Manager, Australian Financial Security Authority (AFSA)

Ryan Verzosa, A/Director Litigation, Legal Governance & People, NSW Environment Protection Authority

Moderator: Madelaine Holt, Principal, Holt Advisory

• When do sharp business practices be too sharp & how do they create/cause harm

• Defining your purpose, what is proportionate and acting with impact

• Creative use of a Directions power

• The importance of visibility to maximize impact

Neville Matthew, National Manager, Australian Financial Security Authority, AFSA