8:00
Two days · Melbourne CBD
Summit Agenda
Real investigations. Defensible decisions. Practical lessons for your agency.
8:30
Welcome to Country
8:50
Chairperson's Opening Address
9:00
Panel
9:40
Judicial feature
10:10
Morning Tea
10:40
Case study
11:10
Panel
11:50
Interactive
12:00
Networking Lunch
1:00
Interactive
2:15
Roundtables
Interactive Roundtables: What Would You Most Like Another Regulator to Show You How They Do?
- This facilitated peer-benchmarking session gives participants the opportunity to compare how different agencies approach the same investigation challenges and identify practical methods worth taking back to their own teams.
- Delegates select one chaired table.
Table 1
The Triage Lab - Which Matters Get Investigated, and Which Don’t?
Work through a realistic intake scenario and make difficult decisions about risk, priorities and the appropriate regulatory approach.
- Building a defensible triage framework for what gets escalated, referred or closed.
- Prioritising matters by harm, risk and impact when resources are finite.
- Knowing when to escalate, reprioritise or close as circumstances change
Table 2
Dynamic PEACE – Better Investigative Interviews Under Time Pressure
Explore how the simplified EASE framework adapts the PEACE model to improve interviewing in time-pressured, high-volume regulatory environments.
- How can investigators conduct effective interviews under time pressure?
- How does EASE simplify the PEACE model?
- How can rapport and effective questioning improve evidence quality?
- What techniques can investigators apply immediately?
Table 3
Following the Money – Financial Investigation for Regulators
Explore the financial evidence, tracing transactions, identifying hidden assets and recognising when specialist investigation capability is required.
- Identifying and analysing financial evidence in regulatory investigations
- Tracing transactions and uncovering hidden assets
- Knowing when specialist financial investigation expertise is needed
Table 4
The Enforcement Call — You Make the Decision
An interactive, scenario-based exercise where tables are presented with a real (anonymised) regulatory matter. The investigation is done, the evidence is in, now your table has to make the enforcement call.
- Each table receives the same scenario: the complaint, the investigation findings, the evidence summary, and the regulated entity’s response
- Tables must agree on an enforcement pathway, formal warning, enforceable undertaking, civil penalty, criminal referral, or a creative alternative, and present their reasoning
- A facilitated debrief reveals what the regulator actually did, why, and what the outcome was
- Designed to test judgement, not knowledge, there is no single right answer
3:15
Afternoon Tea
3:45
Case study
4:25
Chairperson’s Closing Remarks
4:35